Welcome! The City of North Plains is proud to provide the community with safe, clean drinking water.
Starting Your ServiceTo initiate water service, please submit an application online here. If you need a hard copy of the application, please email info@northplains.org. There is a $36 application fee which will be included on your first bill. If you have questions please call 503-647-5555.
Paying Your BillPay your bill easily online!  You can make a payment through our website payment portal here. At any time you can also visit www.northplains.org, click the button that says “Online Payments” and you will be directed to that payment portal. After a one-time, easy setup, you can log in when you need to manage paperless billing and autopay with a bank account or debit/credit card, and you can view payment history and more.

Payment can also be dropped off or mailed to City Hall, 31360 NW Commercial Street, North Plains, OR 97133.

If you have any questions or need assistance, please call us at 503-647-5555.

If you have experienced financial hardship, contact Community Action Organization to apply for assistance in paying your bill.

Looking to save water and money by installing a water-efficient toilet? The City of North Plains now offers rebates for qualifying new residential WaterSense labeled high-efficiency toilets (HET). Learn more and get an application here.
Water Leak InformationThe City has a forgiveness program for those who experience hardship due to a water leak in essential plumbing on the customer’s side of the meter. If you believe you may have a water leak, please call the City as soon as possible so a public works/water staff person can come out to check the meter to verify if there may be a leak.

Here are some additional resources related to water leaks and conservation:

• Toilet Leaks Waste More Than Water from the Regional Water Providers Consortium
• Finding a Water Leak Video from ConserveH2O

Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

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Supporting Documents4 documents

• Service Providers in North Plains
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• Meet Your Water Meter
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• For After Hours Water Leaks Call 503-329-4379
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• Water Leak Adjustment Application
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